Ringo Consultants Helpdesk (inc terraCotta)

Policy Upgrades 2

• How to amend Policy Upgrades?
• Upgrade with screening - The upgrade premium does not match payment taken?

User and Policy Audit 2

• How to check what steps a user did in terraCotta?
• How to verify the changes made to a policy?

Tickets 1

• How to close a ticket?

Invoicing 1

• How to reset the 'Brought forward from previous invoices' amount for an invoice?