Policy Upgrades

Frequently asked questions regarding policy upgrades

How to amend Policy Upgrades?
There are 3 possible actions that can be done to amend an upgrade: Amend upgrade reason/note text Change upgrade transaction type Refund Upgrade Th...
Fri, 12 Apr, 2024 at 9:00 AM
Upgrade with screening - The upgrade premium does not match payment taken?
The upgrade price is made of 2 parts: - Upgrade Travel Insurance premium - Upgrade Medical Screening premium The upgrade travel insurance premium will be d...
Fri, 12 Apr, 2024 at 9:00 AM